Can't keep up with hundreds of guests one by one? AYZ reduces the burden on your team, increases guest satisfaction and increases your Internet Points.
Product Descriptions
✓ Welcome Survey ● Automatically capture possible complaints of your guests when they enter the room via Hotspot
✓ Hospitality Survey ● With artificial intelligence, send automatic accommodation survey evaluation to your guests automatically via AYZ. An automatic survey is sent to your guest's device 2 days before he/she leaves the hotel, his/her evaluation is taken before he/she leaves the hotel and sent to your authorized personnel. Thus, you can catch guest satisfaction while they are still at the hotel and find solutions.
✓ Internet Points upgrade ● If your guest's general survey result is high, your guest is asked to make an automatic Tripadvisor-Holidaycheck-Tophotels comment one day after check-out. Thus, your hotel's Internet scores are automatically upgraded and reported. Negative-distressed guests are filtered and reported to guest relations while the guest is still at the hotel for solution and guest relations is provided to find a solution.
✓ Shock/Spot Survey ● Automatic Shock/Spot evaluation is sent to your guests with your approval. You can take the pulse of the guest after the event.
✓ Automatic Mail System ● You can send Welcome, Periodic, Comment collection, Goodbye, Bulk Mail and birthday celebration mails to your guests through the automatic system
✓ GuestEngine CRM System ● Guestrelation Comment System, Register Card System, Reporting, Detailed statistics and Automatic guest birthday celebration
✓ GuestAi Artificial Intelligence System● 100% Survey display, Repeat guest feature, statistics and reporting features
✓ Guestouch Guest Communication System● It is an online system where you can send messages, sales, announcements, etc. to your guests connected to the internet via Wifi and increase sales.
Detailed Information
Trainings
We want to work with you, develop your business together and contribute to tourism with a transparent, affordable pricing model based on the number of rooms. AYZ Team.