Operations Center
Operation Center is the place where your hotel management and staff will able to manage and evaluate the daily operations.
- With one main screen, easy to use, easy to train and easy to adopt.
- With responsive design, all users will reach the same functions and screen whether they get in from mobile, tablet or PC.
- Management and staff may able to upload the photo/image of the situation or problem. Prove it, record it.
Operation Center Main Page:
- All demands, inquiries and wishes from guests will be able to followed. (House Keeping, room service, technical demands, dry cleaning, restaurant reservation, surveys, special day celebrations, rent a car, paid orders and so on),
- Operational Tasks : All tasks assinged to HK, F&B or other departments will be able to be followed ny the management. This task management spec will give the management to measure staff’s performance.
- Satisfaction Management : Artificial Intelligence of the Guestranet never sleeps. It is working 7/24 to measure the satisfaction and give feedback to hotel management. Special days like birthday will be notified to hotel management and this will give you to send customized messages to your guests.